Canadian Red Cross / La Croix Rouge canadienne
Contact: Edith Labelle, Security Officer / Agente de Sécurité
Location: Ottawa, Ontario
Website: www.redcross.ca

Last year, the Canadian Red Cross was notified by our merchant provider, that the organization was required to become PCI compliant before December 31st, 2005.

Catherine Clarke-Pagliaro of C.N. Wylie Group Inc. has proved to be very knowledgeable about the PCI compliance requirements and the process required to achieve full compliance. Her expertise and determination were essential in guiding us through a comprehensive action plan to meet the deadline. She demonstrated that she understood the financial challenges of non-profit organizations and acted as our advocate with PCI to minimize the financial impact, on several occasions.

Catherine is concerned with the security vulnerability of the charitable sector, protection for all credit card holders and is determined to raise security awareness and to ensure that organizations like the Canadian Red Cross adopt a culture of high security over the long term.

Also just so you know we had another great year with our online donations using the SPI system. We raised $89,613.20 in 2002. As well we've used the shopping cart tool to register people for various events and the Volunteer form we have running on your system has led to 196 new volunteers! And all it cost us for the year 2002 to use the SPI donation management tools was $363.85! An outstanding ROI!

Thanks to everyone on the SPI team for your an outstanding product and all your assistance last year!

Michael Fuhrmann,
Manager, GD and New Media
United Way of Greater Toronto

26 Wellington St. E., 11th floor
Toronto, Ontario
M5E 1W9
Phone: (416) 777-2001 ext. 346

Visit www.unitedwaytoronto.com
You click, they give at www.clickforunitedway.com
Find all the help you need, visit www.211toronto.ca

Strategic Profits provides timely completion of projects with short timelines. They deliver what they say, when they say and have provided affordable solutions for two projects completed for H&R Block, Canada, Inc. They understood our business issues and worked well with our associates and partners.

Tax School:

Strategic Profits provided an online registration system for H&R Block that offered internet registration for our fall income tax courses. The system required electronic communication between the student, registration centers and our national office, along with the ability to edit locations and course costs on a continual basis. We offer the courses in over 200 locations right accross Canada. The system required over 50 administrators who had access to add and edit locations.

Two Wheel Gear
Contact Name: Ken MacLean/Craig Coulombe
Location: Calgary, Alberta
Telephone: 403 818-4521
Email:crcoul@iul-ccs.com
Website: http://www.twowheelgear.com

Entering the world of manufacturing is difficult enough for new companies. However, once the complexities of the manufacturing component are understood and an excellent product has been developed then the even more onerous task of selling the product begins. The objective is to sell the product for as much profit as the market will bear, but where do you begin? Distribution channels are difficult to develop and the middlemen are eager to take their bite of the profits, ultimately raising the end price to the customer.

The Internet and an electronic commerce strategy present an alternative to the traditional methods of selling products. As a new business, Two Wheel Gear can present a corporate image to web users and offer it's products for sales to any customer in the world. Our distribution model employs leveraging the collective marketing might of the Community Storefronts on-line mall and the use of courier services to ship our products. Two Wheel Gear is investing in the Internet and electronic commerce as a way to solve the problems a small business has in reaching niche markets (anywhere in the world) at an affordable price. We are still learning how to market via the web but it is a challenge we look forward to and an effort that will make us successful. Check us out at http://www.twowheelgear.com/ or call us at 403 818-4521.

Pick up 'n' Go - The Solution to Women's Travel Wear
Contact Name: Pia Killen, President
Location: Toronto, Ontario

"Since the first contact I made with Strategic Profits Inc. I have been consistently impressed with the professionalism, first rate technical service and excellent customer service provided by Strategic Profits Inc. and its staff. In today's hectic business world, it is a true pleasure and rare find to do business with a company such as Strategic Profits Inc. that offers the highest standard of service as well as the ability of recognizing the human elements and specific needs of each business. Hats off to Catherine Clarke, her staff and Strategic Profits Inc."

United Way of Greater Toronto
Contact name: Mike Fuhrmann
Location: Toronto, Ontario
Telephone: 416-777-2001
Email: mfuhrman@uwgt.org
Web site: http://www.uwgt.org

"Strategic Profits has been a key part of our internet strategy at United Way of Greater Toronto. From the time we first joined SPI's Community Storefront, as part of pilot project with Industry Canada, their professional services have made our online presence grow.

In 2000 we had a record-breaking $44, 775.00 in online donations and this year we are tracking ahead of where we were last year. We received a $5,000 donation online and because of the pricing structure at SPI the services charges on that were small.

The backend system is easy to use and allows for great tracking of transactions, with improved security. It allows our finance people to easily access records and check accounts.

As well, this year with the help of SPI we started running registration for our workshops online. SPI was able to quickly post these forms, which allow people to easily register for the workshop, and provides a email confirmation to both the registrant and us. The data is easily extracted to an excel spreadsheet.

Finally, the online support from the team at SPI is top-notch! Any contact is replied to swiftly and professional within hours, if not minutes. The WebBoard area is great for keeping in touch with new features, other users in the SPI community and the team at SPI.

We have enjoyed our relationship with SPI and appreciate their commitment to making the web accessible to not-for-profit organizations at a very reasonable cost.

CARE Canada
Contact name: Kevin McCort, Chief of Staff
Location: Ottawa, Ontario
Email: info@care.ca
Web site: http://www.care.ca

"We subscribe to other charity portals offering an e-receipting service for on-line donations, however this one is the best we have seen."

"The personalization and customization features give us services and advantages over that of other options. As well, costs are highly competitive with others, and given the increased sophistication of this portal, it offers true value for money."

CARE Canada
Contact name: Kelly Ducharme, Corporate and Community Relations
Location: Ottawa, Ontario
Email: info@care.ca
Web site: http://www.care.ca

CARE Canada's fundraising revenue has historically relied upon traditional methods of fundraising such direct mail.

CARE Canada's mission is to serve individuals and families in the poorest communities in the world. Drawing strength from our global diversity, resources and experience, we promote innovative solutions and advocates for global responsibility. Contributions to CARE Canada allow us to provide much needed support to communities all over the world. CARE continues to work in parts of the world where poverty, rather than environmental changes, is the root cause of human suffering. We continue to develop sustainable projects in which communities employ your financial assistance to overcome what are often desperate situations. Water, sanitation, health and income generation remain our primary interests in developing community security.

In 1998 it became apparent to us that we needed to investigate expanding our methods of fundraising in order to meet our fundraising goals. With the expanding role of the Internet in the world around us it was obvious what our first choice should be. We began the process of setting up a way in which our donors could make contributions via our website.

This not only started the process of creating a "Donations Page" on our website but also drew attention to our website in general. We now have a website that is both useful as a marketing tool and informative to the public about CARE Canada's work around the world. It has also sparked other revenue generating projects which we feel can be marketed via our website.

Another challenge that CARE Canada has regarding collecting donations is that we only have one National office for fundraising across Canada. The office has limited staff and runs on Eastern Standard Time Monday to Friday. The website allows donors who are located across Canada to make donations to CARE Canada from the comfort of their home or office at their convenience regardless of the time or day. It's like having a virtual office 24 hours a day.

During times of emergencies and crisis across the world the website allows donors to make a donation which can immediate address the need at hand. It also allows the donor to get up to date information on where their money will be spent at the same time again at their convenience.

All in all the website donations page has allowed CARE Canada to expand the methods by which donors can give to CARE and make it more convenient for the donor to give.

CARE Canada
Contact name: Katie Campbell
Location: Ottawa, Ontario
Email: info@care.ca
Web site: http://www.care.ca

International Development and Relief
CARE works with communities in over 60 countries to help provide for basic human needs.

"As a successful and respected international aid agency, CARE wants to have its work better disseminated on the internet, providing well informed donors easy, electronic opportunities to support our work."